Terms & Conditions

Use of the Website

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By using the ChillHouse Gaming & Collectables website, you agree to
follow the policies and conditions listed on the site, including the
Shipping Policy, Refund & Returns Policy, Privacy Policy, and Cookies
Policy.

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These policies work together to explain how the store operates and how
orders are handled.

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Product Information

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ChillHouse Gaming & Collectables makes every effort to accurately
describe all products listed on the website. Because many items sold
through ChillHouse are pre-owned or retro items, minor wear, marks, or
cosmetic imperfections may exist.

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All items are described as accurately as possible within the individual
product listings, and customers are encouraged to read each product
description carefully before making a purchase.

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Pricing

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Prices listed on the ChillHouse website may change over time.

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While every effort is made to ensure pricing is correct, errors can
occasionally occur. ChillHouse Gaming & Collectables reserves the right
to cancel or correct orders where a pricing error or listing error has
occurred.

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Order Acceptance

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ChillHouse Gaming & Collectables reserves the right to cancel or refuse
orders if necessary. This may include situations such as stock errors,
listing mistakes, suspected fraudulent activity, or other issues that
prevent an order from being fulfilled correctly.

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Shipping

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All shipping and delivery procedures are governed by the ChillHouse
Gaming & Collectables Shipping Policy.

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Please refer to that page for full details on shipping methods,
packaging, and delivery expectations.

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Returns & Refunds

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Returns and refunds are governed by the ChillHouse Gaming & Collectables
Refund & Returns Policy.

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Please review that policy for full details on return eligibility and how
issues with orders are handled.

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Intellectual Property

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The ChillHouse Gaming & Collectables website, including its layout,
branding, logos, imagery, product photography, and written content, is
the property of ChillHouse Gaming & Collectables.

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This includes branding elements and internal product identification such
as SKUs used within the store.

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Content from the website may not be copied, reproduced, or used
elsewhere without permission.

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Limitation of Liability

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ChillHouse Gaming & Collectables is not responsible for damages or
losses beyond the value of the item purchased.

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(In simple terms: we won’t pay more than what you purchased :) )

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Changes to These Terms

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These Terms & Conditions may occasionally be updated over time. The
ChillHouse website is currently in beta, and certain systems and
processes may continue to evolve as the store grows.

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Updated terms will be reflected on this page when changes occur