COOKIES POLICY
If your website tracks personal information through the use of cookies or similar technologies, for example, you must make this clear to your site visitors. Be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) your website employs, what personal information they gather and why they are being used.
Why ChillHouse uses cookies
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Our website uses cookies for a few simple reasons.
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Keeping the store functional
Cookies help the site remember things like items in your shopping cart, your browsing session, and other basic store features so the shop works properly.
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Account and member features
If you create an account, join a ChillHouse group, or log in to the site, cookies help maintain your session so you stay logged in while browsing.
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Checkout and purchasing
Cookies are used during checkout to process orders securely and to make sure your cart and order information stay intact during the payment process.
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Improving the website
We may use analytics tools that rely on cookies to understand how visitors use the site. This helps us see things like which pages people visit most often and what products get the most attention, so we can improve the store over time.
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Customer chat and support tools
If you use the ChillHouse chat assistant or contact tools, cookies may be used to help the system remember conversations during your visit.
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Third‑party services
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Some parts of the site rely on trusted third‑party services such as Google analytics tools and related services. These services may also use cookies as part of providing secure functionality and helping us understand site traffic.
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Managing cookies
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Most web browsers allow you to control or disable cookies through your browser settings. Keep in mind that disabling cookies may affect how certain parts of the website function, including shopping cart and checkout features.
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Updates to this policy
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This policy may occasionally be updated if new features are added to the website or if required by changes to regulations.