PRIVACY POLICY
​ChillHouse Gaming & Collectables respects your privacy.
​
Any information
collected through the website is used only to process orders, operate
the store, and improve the experience for customers.
This policy explains what information may be collected and how it is
used.
information We Collect
​
When you place an order, create an account, or interact with the
ChillHouse website, certain information may be provided by you,
including:
​
- Name
- Shipping address
- Email address
- Order details
- Payment information
​
Payment information is not stored by ChillHouse directly. Payments are
securely processed through trusted payment providers such as Square,
which handle payment processing and security on their systems
Automatically Collected Information
​
When visiting the website, certain information may be collected
automatically to help improve the store and understand how visitors use
the site. This may include:
​
- IP address
- Browser type
- Device information
- Pages visited on the website
- Time spent browsing the site
​
This information is used only to improve the performance and usability
of the website.
How Your Information Is Used
​
Information collected through the ChillHouse website may be used to:
​
- Process and fulfill customer orders
- Ship purchased items
- Provide customer support
- Improve website performance and functionality
- Help prevent fraudulent activity
​
Your personal information is never sold or shared for unrelated
marketing purposes.
eThird-Party Services
​
Some services used to operate the ChillHouse website may process
information as part of providing their services. These trusted services
may include:
​
- Square for secure payment processing
- Australia Post for shipping and delivery services
- Google analytics services to understand how visitors use the website.
​
These services only receive the information necessary to perform their
functions.
.Cookies
​
ChillHouse uses cookies to help the website function properly and
improve the user experience.
Cookies may be used for things like:
​
- remembering items in your shopping cart
- maintaining login sessions
- understanding how visitors interact with the website
​
For more detailed information, please refer to the ChillHouse Cookies
Policy.
Data Security
​
ChillHouse takes reasonable steps to protect customer information and
ensure that data is handled securely.
​
Sensitive information such as payment details is processed through
secure third-party payment providers rather than being stored directly
by the website.
Customer Rights
​
Customers have the right to request access to or deletion of personal
information associated with their account where applicable.
​
If you have questions about your personal information or privacy
concerns, you may contact ChillHouse through the website.
Policy Updates
​
This privacy policy may occasionally be updated if the website changes
or new services are added.